Ping Lighting holds a deep respect for intellectual property rights, encompassing copyrights, trademarks, patents, designs, and trade secrets. We source our products and images from suppliers and brand owners, prioritizing the protection of their intellectual property.
While we strive to ensure the legality of all items, inadvertent omissions may occur due to the large number of products. If you are an intellectual property owner or representative and believe any product on our website infringes upon your rights, please contact us promptly. We are committed to safeguarding the legitimate rights of intellectual property owners. Please send the required information to [email protected].
To file a copyright or trademark complaint, please send an email to [email protected] with the following information:
1. Please provide proof of your identity, showing that you are the rightful owner or an authorized representative of the product or image in question.
2. It would be really helpful if you could provide a detailed description of the material that you believe is infringing, along with its location on our website (product URL).
3. Please share your contact information, such as your address, phone number, or email address, so that we can easily get in touch with you.
4. You must include a statement expressing your genuine belief that the disputed use is not authorized by the copyright or other intellectual property owner, their agent, or the law.
5. If there is a specific intellectual property right that you believe has been infringed on our website, please let us know by providing its identification (e.g., "XYZ Copyright," "ABC Trademark, Registration Number 123456, Registered on January 1, 2004"). In the case of a trademark infringement, please provide the trademark registration number or a link to the first publication platform, the URL of the infringing material, and any other evidence of your ownership or authorization to use the trademark.
6. Please confirm that the information and statements you provide are accurate and that you are the rightful owner of the intellectual property or an authorized representative acting on behalf of the owner whose exclusive rights are allegedly being infringed. We take this seriously and want to ensure that false claims are avoided.
Please noted that our email address is solely dedicated to handling copyright-related complaints, so if you have any other questions or concerns, please reach out to our customer support team. We are here to promptly address any issues related to alleged intellectual property disputes and to protect the rights of all owners.
We appreciate your commitment to protecting intellectual property, and we are ready to work with you to ensure that proper and lawful protection is maintained.